David Armano

Strategist, Leader, and Public Speaker in the U.S.


I currently serve as EVP of AI analytics strategy for Ringer Sciences, a data science and analytics advisory firm that helps companies intelligently build their brands and reputations. Ringer Sciences is part of The Next Practices Group network of firms. A long-time advocate for human-first customer experiences, CX Network recently named me among the top 50 most influential customer experience professionals.

I previously led marketing for the generative AI avatar company Soul Machines. My interest in artificial intelligence started when I worked with the self-driving rideshare company Cruise. I also acted as Interim CMO for the customer intelligence platform, Suzy.

I share my latest thoughts in my newsletter, David by Design, and Forbes.


I've spent much of my career at several well-respected communications and marketing firms, including Edelman, Digitas, Critical Mass, and Agency.com. My work has spanned the B2C and B2B industries, delivering world-class solutions and tangible business results. In my nearly eleven years at Edelman, I helped modernize the digital practice, growing it from 5 percent to 15 percent revenue for the firm while innovating in social media marketing.


As the internet was still being formed, I led the design team partnering with industrial supplies giant Grainger to establish a best-in-class e-commerce user experience responsible for over thirty percent of their business transactions today.


I've worked closely with the CEO and partners of the U.S. Dairy industry to accelerate their digital transformation efforts by conceiving and implementing a social listening and content creation engine. I've led efforts with United Airlines to manage reputational issues and partnered with brands in the food/CPG sectors, such as Barilla, Kellogg’s, Con Agra, and Bel Brands, integrating PR and social marketing efforts along the way.


I built a robust community of marketing and communications professionals across multiple networks and I've been named Social Media MVP by PR News. I am also a proud member of Adobe Insiders, Adobe's enterprise influencer initiative.


As an active practitioner in marketing, user experience design, brand/business communications, and social media, I bring a unique perspective and speak at events worldwide, from TED to Cannes to SXSW.

  • Work
    • Ringer Sciences
  • Education
    • Pratt
There are many types of leaders in the world. There are smart strategists, wise counselors and then there are memorable visionaries. David embodies all three. I’ve worked with David in many capacities for over a decade and I’m continually impressed by his big thinking grounded in unique insights and thoughtful observations.
Elizabeth Pigg, Chief Marketing Officer at That's It
David has worked with the dairy industry for over 10 years—from architecting a newsroom to help monitor, engage, and change consumer sentiment to creating marketing strategies to reach the next generation of consumers. David understands how to build a brand image across digital spaces and is a thought partner to stakeholders to help translate vision to implementable strategies. David has the ability to lead teams with clear, actionable goals that drive results for the organization.
Tom Gallagher, CEO, Dairy Management Inc.
David Armano is one of the most dynamic thinkers and creative minds in our space. He has a unique blend of big-picture thinking grounded in business pragmatism. Every time I speak with him I learn something I can apply immediately.
Alan Vandermolen, Chief Communications Officer, SC Johnson