David Armano
Strategist, Leader, and Public Speaker in the U.S.
AI ANALYTICS LEADER
I currently serve as EVP of AI analytics strategy for Ringer Sciences, a data science and analytics advisory firm that helps companies intelligently build their brands and reputations. Ringer Sciences is part of The Next Practices Group network of firms. A long-time advocate for human-first customer experiences, CX Network recently named me among the top 50 most influential customer experience professionals.
I previously led marketing for the generative AI avatar company Soul Machines. My interest in artificial intelligence started when I worked with the self-driving rideshare company Cruise. I also acted as Interim CMO for the customer intelligence platform, Suzy.
I share my latest thoughts in my newsletter, David by Design, and Forbes.
STRATEGIC BY DESIGN
I've spent much of my career at several well-respected communications and marketing firms, including Edelman, Digitas, Critical Mass, and Agency.com. My work has spanned the B2C and B2B industries, delivering world-class solutions and tangible business results. In my nearly eleven years at Edelman, I helped modernize the digital practice, growing it from 5 percent to 15 percent revenue for the firm while innovating in social media marketing.
DIGITAL DNA
As the internet was still being formed, I led the design team partnering with industrial supplies giant Grainger to establish a best-in-class e-commerce user experience responsible for over thirty percent of their business transactions today.
COLLABORATOR + INNOVATOR
I've worked closely with the CEO and partners of the U.S. Dairy industry to accelerate their digital transformation efforts by conceiving and implementing a social listening and content creation engine. I've led efforts with United Airlines to manage reputational issues and partnered with brands in the food/CPG sectors, such as Barilla, Kellogg’s, Con Agra, and Bel Brands, integrating PR and social marketing efforts along the way.
COMMUNITY BUILDER
I built a robust community of marketing and communications professionals across multiple networks and I've been named Social Media MVP by PR News. I am also a proud member of Adobe Insiders, Adobe's enterprise influencer initiative.
SPEAKER
As an active practitioner in marketing, user experience design, brand/business communications, and social media, I bring a unique perspective and speak at events worldwide, from TED to Cannes to SXSW.